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| Privacy and Security Statement |
Privacy Statement
Privacy Statement Effective as of August 6 2004
TrackResults Software LLC Privacy Statement:
TrackResults Software LLC (collectively "TRS") has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy.
Privacy on this TRS public web site (the "Site") is of great importance to us. Content of this Privacy statement refers ONLY to this specific promotional site, and should not be confused with the enhanced security and privacy of the PRIVATE sites we create for established clients. Because we gather important information from our customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
Collected Information
We may require customers who express interest in attaining additional information about the use of services offered on this Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using our Service. At the time you express interest in attaining additional information, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing some of this information by not entering it when asked.
TRS may use the information that we collect to set up our Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to our support dept with the word OPTOUT in the subject line. Separately, customers are also asked to provide an email address when inquiring for a demonstration of the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and may send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing us.
Except as we explicitly state at the time we request information, or as provided for in a TRS Subscription Agreement, we do not disclose to any third-party the information provided. Any financial and billing information that we collect through this Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by TRS for marketing or promotional purposes. TRS uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does TRS share any user information with these parties.
Subscribed clients of the Service will be using a separate custom Private site to host data and information. TRS clients are proved a unique copy of thier own database and application which uses advanced security measures maintain data integrity.
TRS will not review, share, distribute, print, or reference any such Data except as provided in the TRS Subscription Agreement, or as may be required by law. Client records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Subscription Agreement, or as may be required by law. Of course, clients are responsible for maintaining the confidentiality and security of their user registration and password. Notify us immediately of any suspected security violations by contacting your account representative or anyone in our support dept. Clients of the Service have the ability to self manage password changes at all times.
TRS may also collect certain non-identifying information from visitors to this Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such non-identifying information to third parties.
If a user elects to use our referral service for informing a friend about our services, we ask them for the friend's name and email address. TRS will automatically send the friend a one-time email inviting them to visit the site.
Third-Party Sites:
This Site may contain links to other web sites. TRS is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Security
Security:
Information collected on this public site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. Secure technology is implemented to protect information using both server authentication and data encryption to ensure that Data provided is safe, and secure. TRS Private Client sites additionally implement an advanced security method based on dynamic data and encoded session identifications, and hosts clients Private sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Finally, TRS provides clients unique user names and passwords that must be entered each time a customer logs on. These and other implemented safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.
Opt Out
Opt-Out Policy:
TRS offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving promotional information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to our support dept at TRS.
Email account - Support
domain - Trackresults.net
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