How TrackResults "TRS" works:

TrackResults -(TRS) provides direct-sales organizations with an "On-demand" secure Web-based application to administer their entire tour and appt flow, log the status of tours and sales, then report the results of those appts back to the marketing sources and sales managers. Completely paperless.

• We create your secure and interactive database website.
• Your database is compartmented into organizational units named TEAMS and LOCATIONS.
• SALESTEAMS are typically "In-house team, and Salesrooms 1,2,3 etc.
• MARKETING TEAMS are typically OPC teams 1,2,3, and CALLCENTER teams 1,2,3. ( Day-drives, Mini-vacs)
• TEAMLEADERS only view and manage thier own team members cannot see another teams information
• DIRECTORS have special permissions to OVERSEE TEAMS,and LOCATIONS


• LOCATIONS ( Orlando , Vegas ) work the same way. Each locations data can be hidden from other locations users.
• OFFICE MANAGERS and ASSISTANTS in each location update tour and sales data.
• EXECUTIVES read web-based reports On-Demand

• You now control a tiered multi-tenant web application. A Security process Authenticates MARKETING TEAMLEADERS worldwide to login to your site to input tour data and they view ONLY thier tour results. SALESTEAM LEADERS can view both live or historical SALESTEAM results.
  
• One central webpage tracks the tours, the sales force,the results and then updates the statistics and web reports for all your sales locations and teams. When your tour flow and sales information changes, so does the data on your website. Think "stock market tickers" for your business stats. This allows you to go far beyond simple "reporting" into analytics, if you desire.


• Current technology makes it as easy as possible to view and manage your tour and sales information. Designed with ease of use as the main priority,It is so intuitive, clients typically get up and running in an hour.
  
• Our Tech support team will set your website up with you.Setup includes creating your TEAMS, LOCATIONS and your USER ACCTS,assigning thier ROLES (permissions),and training your ADMINISTRATOR. This is typically a (2) two hour process.

Web Based Applications:

• Web applications are very cost effective in that companies don’t need purchase or deal with headaches due to maintaining in-house servers, power supplies, cabling. No Additional IT department overhead.


• TRS experienced IT staff hosts the software for you, using the newest in security technology,data integrity and delivering FAST PERFORMANCE.
• TRS is under constant development adding feature and performance improvements. Our IT staff deploys all upgrades invisibly to the end user, with NO INTERRUPTION of business..




• No longer hear the words,” "sorry we can’t get you your Sales reports yet, the office manager is out to lunch".
• No longer will anyone have to "wait until I get to the office" to access critical information.

The Dashboard: Your Business's "Snapshot" View

Immediatly upon logging in, every user sees a "personal" dashboard.
This is a summary report of all your business "Week-to-Date.

• Each OPC ( or Call Center agent) can view only their personal Tour results.
  
• Each Rep or Closer can view only thier specific statistics.
• Sales Managers and Tour Generators see only their teams results.
• Project Directors will see a total Project summary
• The Executives see all the projects.( of course)
• The Office Administrators will see a light at the end of the tunnel The adminstrative staff loves us best, since they used to have to generate all the reports
• "Lockout" or restrict any users web access at any time.

Authorized TRS users can monitor their own stats and performance, a "Sales Force Automation"(SFA) feature. This eliminates the interuption of business that takes place everytime personnel "need" some historical information.

Intelligent Manifest: ®

• Intelligent manifesting takes your Sales center into the 21st century. You can watch your manifest populate with tours as they are logged.
  How many tours are scheduled over the next three days?
  
  
  
  Your Tour generator “logs in” to TRS, they enter their tours onto the manifest using our easy to follow data entry webpage.This menu driven / selection process
  Inputting a tour is basically a (5) mouseclick process that takes an average of 20 seconds when entering a tour manually.
  
  This information goes into your online database.The moment the Tour generator enters this data, you can view the result. Permanent, trackable, efficient.
  
  The TRS data entry page is customizable to all your specific locations criteria, including premiums, tour-times and users.
  
  Large organizations can also choose to upload all thier bookings from one textfile or csv file using the "Import Bookings feature". Digitally Manifest 200 Tours in only 15 seconds !( 3 clicks)
  
  You control what TRS displays. TRS can even let you manage your tour allotments by marketer. you know whats scheduled in advance, and can " CLOSE" the wave to further bookings.
  
  The Tour "NOTES:" feature lets your marketers alert you of any special conditions for each tour, or for you to notify them of any important information instantly. This is displayed on-screen at check-in. This is a two-way communication between you and your tour provider. This feature alone can be priceless, as you tweak your efforts together for better tourflow and quality.
  
  Your Sales Center can't afford to receive TOUR INFORMATION emails at the last moment, or have the fax machine run out of toner. Intelligent Manifesting eliminates the interrupting phone calls.
  
  Who wants those headaches? All you have to learn is to ask " Did you enter it on the online manifest?" That sentance will convey the whole message
  

Reporting: When you need to know, and need it NOW !

You decide- "At a Glance" snapshot summary views, or detailed customer reports. A simple click of the mouse to run reports on any set of data.

You can save them, change them, print them, delete them. The data remains available if you change your mind. As long as the data is in the system TRS will report it for you.

Which marketers / locations send the best/ worst tours?

Which Salesreps have highest / lowest avg selling price?

What is the correlation between premium and closing%?

• Reports that are accessible and viewable in real-time. Anytime from anywhere, from any device.
• View, print and save reports selecting from over 25 specific criteria choices including:
• "Instant dates" ( show Today/ Tomorrow/ Month-to-date)
• "Tour status"( display Qualifed/ NQ/ No Shows)
• "Sale type" ( sort PIF/ Financed / Penders)
• "Tour Generator" ( VPG by broker A/B/C)
• "Sales Location" ( filter Orlando / Vegas)



• RUN VPG REPORTS BY:
• Day of the Week:
• Tourtimes/Waves
• Gifts/Bonus Gifts
• Lead Source (Mail,Internet,Leadlist 1,2,3)
• Guest Type (Single,Co-hab,Married)
• Purchase Type
• Podium Speakers
• VLO's
• SalesTeams (In-house,Roadshow,Frontline)
• Salesreps,Closers,Front to Backs
• Marketing Company
• Marketing Teams
• Telemarketers and OPC's


• REPORT ON ANY COMBINATION ABOVE
• COMPARE Week, Month and Year-to-date side by side
• All authorized users have one click access to thier PRIVATE saved "My Reports" favorites



• Sample - "My Reports" list
• View Sales Reps sorted by VPG
• View Week-to-date Cash% by Sales Location
• View all cancellations from last week
• View average selling price by Closer
• View Pending Sales - Month-to-date
• View all "No show" tours for Rescheduling

Security:

TRS staff and consultants long debated over which security permissions would ultimately be programmed into each "role".
What was ultimately decided wound up being the most comprehensive and robust system the direct sales industry has ever seen.


11 " Standard " security roles, each requiring secure authentication will keep your data private and compartmentalized.

• Sample Security Roles"


• Administrator
• Executive / Developer
• VP-Sales / Project Director
• Sales Center Manager / Room Manager
• Sales Closer / TO
• Sales Representative / Liner
• VP - Marketing / Marketing Director
• Marketing Manager / Tour Generator
• Marketing Agent / Telemarketer / OPC
• Sales Office Administrator / Contracts
• Office Assistant / Hostess / Check-in

TRS certified representatives will help you define these 11 roles as they pertain to your company. These built-in roles were put in place so that anyone using TRS may only gain access to data they are supposed to see, down to the field level.
TRS is completely customizable to your companies needs. From executives to the tour check-in desk, TRS has a security role for everyone.

• Every TRS client is provided a unique domain host
• Every TRS client has its own isolated database
• Every TRS client uses a seperate application copy
• All client sites additionally implement an advanced security method based on dynamic data and encoded session identifications, in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
  
• Users only see authorized information
• Automatic data filtering by user
• Same .ASPX Technology used with confidence by online banking systems
• TRS datacenter exceeds industry standards

Microsoft .NET 2.0 Enterprise class Technology: Secure

• Product Development has decided on the platform .NET based on several factors.
• .NET contains one of the worlds largest and most flexible set of usable development classes and objects.
• .Net contains the best and most reliable development framework needed to build highly secure and scalable web applications.
  
• The technology is built, tested, and well documented. .Net is the most mature platform in the industry.
• .NET gains performance benefits over other script-based technologies ( ie: PHP) by compiling the server-side code to one or a few DLL files on the web server.
  This happens transparently in the background the first time a page is requested. This provides the ease of development offered by scripting languages with the performance benefits of a compiled binary.
• The .Net framework enables TRS to create Enterprise class applications.
  
  Banks, Stocktraders, and Airlines have overwhelmingly migrated to .Net as the online database framework for thier web-based security, versatility and reliability. Start paying attention to the URL addressbar on your browser. When you see the .aspx extention, you'll learn to recognize a .Net application webpage.
  
• .Net means consistancy. Although "open-source" systems, allow and encourage independant development of operating systems, a major flaw in open-source coding (ie: php )is lots of patchwork,and it can become a nightmare when development is transferred to another coder.
  
  When a developer writes .Net, one programmer can continue working where the first finished. Its a recipe for solid coding.

Call us today to schedule a confidential online demonstration ( webinar) to see what we can TrackResults can do to help your organization get streamlined. Use the "CONTACT US" link.